Please read this entire agreement before completing your online profile with Clubcard, LLC as any order placed by you under your profile will become a legally binding contract with Clubcard, LLC for the described materials, wares and services and you will be responsible to pay for any order in full as outlined below.

COD customers:
You agree that as a non-credit holding customer, you will pay any deposits or pre-payment amounts in advance as requested by Clubcard, LLC and that the balance will then become due upon completion of the order. Please note that any balance that becomes 30 days past due may be sent to collections or small claims court.

30 Day Credit Card Guaranteed account
After placing your initial order with Clubcard as a COD customer you can apply for a 30 day credit card guaranteed account. With a credit card guaranteed account any amount due after 30 days will automatically be billed to the credit card supplied on your account. If individual invoices are paid by cheque, cash or debit card prior to the 30 day period your credit card will not be billed.

Please note that any balance that becomes 30 days past due and for any reason cannot be billed to your credit card on file will be subject to a $25 late fee (plus applicable taxes) and may be sent to collections or small claims court if the balance remains unpaid.

Permission is granted to bill your credit card.
Upon completing your online profile with Clubcard, LLC you agree that in cases where a deposit or partial payment has been made on a credit card we will then have your explicit permission to bill the remaining balance for that order on the same credit card.

No Third Party Billing
Clubcard, LLC does not provide third party billing; only the person who will pay for the order may complete an order form. If you complete an order form under your name and profile you will be fully responsible for payment.

No assignment of Debt.
You are not permitted to assign your debt to another person for any order placed under your name for any reason.

Ordering Under a Company Name.
When you place an order in the name of a company, you affirm that you are legally authorized to place that order for the company. Further you agree that in the event of a dispute regarding payment of an order made by you in the name of a company that you will be held legally responsible for payment in full of that order.

Sales Taxes
All orders placed and/or paid for in the state of California are subject to California Sales tax as indicated on your invoice. If you are tax exempt you must provide supporting documents upon request to exempt your order.

Order Cancellation.
All print orders require allocation of services and/or consumables that cannot be reused. Therefore orders cancelled after the receipt of artwork will not be eligible for a refund or credit of any deposit paid. Orders cancelled after print production has begun will be billed and payable in full.

Deposits are non-refundable.
Any deposits paid will not be refunded or credited on cancelled orders, and your order may be payable in full if production has already commenced.

Proof required for a re-print.
Only orders that have had a proof requested will be eligible for a re-print. In cases where a proof is waived you will not be entitled to a re-print except in the event of printing or production errors made by Clubcard or its suppliers. Colour differences from a PDF proof to a final hardcopy are not eligible for a re-print. Hardcopy colour calibrated proofs supplied by Clubcard are required for consideration for re-printing.

Print Errors.
I agree that in the event of printing errors made by Clubcard, LLC or it's suppliers that I will inform return the entire print job to Clubcard, LLC within 7 days of the completion date and be entitled only to a reprint of the same job. Clubcard, LLC will re-print with the errors corrected on the next available print run. I also agree that any claim of liability or damages against Clubcard, LLC shall be limited only to reprinting of the exact same job as outlined even if this does not meet with my originally requested completion date

Shipping Delays or Damage in Transit.
I agree that delays or damage during shipping are the sole responsibility of the carrier providing shipping services and Clubcard, LLC will not be held responsible for any delays or damage caused during shipping. Clubcard, LLC will not be liable for any claims of loss of business or damages due to shipping delays or damage. *Please note that each individual carrier has limited damage liabilities we have no control over this limitation.

Clubcard cannot be held responsible for matching colors or ink densities on electronic PDF or JPEG proofs approved by customers. PDF or JPEG proofs can be used to help display layout, text accuracy, and image placement and proportion, but not color or density.

Clubcard will make every effort to match the gradient density of each color, however, we cannot be held responsible for the final appearance of a color. The appearance of printed colors may be affected by UV coating, therefore, Clubcard cannot be held responsible for final color appearance of UV-coated product/s.

It is the client’s responsibility to review the final proof and layout of all orders prior to actual printing. Once the final proof has been confirmed by the client, no further changes can be made to that order. On orders placed with the NO PROOF option, no changes may be made to the order after submission.

Please review the final proof carefully prior to completing your order. Clubcard will not accept responsibility for typographical errors, errors in spelling, grammar, punctuation, graphics, fonts or content. Clubcard will not be held responsible for client errors in finished product sizes, wrong cuts, or missing or incorrect folds.

I guarantee that all images, photographs, trademarks, slogans and graphical work contained within the artwork I will supply, do not infringe upon the copyright of any original artist or owner of such artwork or registered trademark, or that it is used with expressed and unconditional permission of that owner. I will indemnify Clubcard, LLC against all claims of responsibility arising from the printing and/or publication of such materials. I understand that Clubcard, LLC will not be liable for any damages arising out of the violation of copyright or trademark laws for illegal use of copyrighted material, trademarks or slogans supplied by me.

Graphic Design Services.
Graphic design services provided by Clubcard, LLC will be quoted in advance based on our understanding of your artwork requirements. Once design services are commenced you will be responsible to pay in full all billable hours outlined in your quote or invoice even if you cancel a corresponding print order for the artwork requested.

Copyright ownership of graphic design artwork.
* Please note that under copyright law, any artwork created by Clubcard, LLC is and remains the property of Clubcard, LLC unless specifically released in writing. This means that unless Clubcard, LLC releases full copyright in writing there is no obligation to release any artwork for reproduction either electronically in print or any manner for any reason except those specifically noted on individual invoices.

You agree that if payment for your order is made by check and that check is returned for any reason you will be required to pay in full that amount plus a $25.00 NSF fee (plus applicable taxes) to Clubcard, LLC via certified check, cash, credit card or debit card.

By completing an online profile and placing any order thereafter you agree and accept all of the terms of this agreement and understand that by completing this online profile and any subsequent order you will create a legally binding contract with Clubcard, LLC for materials, wares and services, and will be responsible for payment in full as outlined in this agreement.