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Customer Testimonials

Our philosophy is simple - treat people the way we would like to be treated and make the print process as fast and painless as possible. Here are a few of the things our customers have said about us recently.

We are very proud to have received positive A ratings on our feedback forms 98.7% of the time!

 
Customer Testimonials  
Did you receive your order when expected? no, I received my order much much SOONER than I expected!
Were you satisfied with the print quality of your order? satisfied, I had some mounted, laminated posters done and they are gorgeous!
Were you treated in a friendly and courteous manner? Yes.
Overall, using grades with A being the best and F being the worst, how would you rate your experience at Clubcard? A
Did you receive your order when expected? yes
Were you satisfied with the print quality of your order? satisfied
Were you treated in a friendly and courteous manner? Yes, this was by far the best service I received, not only from a print company, but as an establishment as well. I was given 120% attention and consideration, and even though it was not the large of an order, I am amazed at the customer service provided for me. I have made many referrals and will continue to do business in the future. Just please never lose the attention and quality in your customer service, which tends to happen to many companies that run for along period of time.
Overall, using grades with A being the best and F being the worst, how would you rate your experience at Clubcard? A
Did you receive your order when expected? Yes, rec'd a phone call for pick up...everyone incredibly friendly!
Were you satisfied with the print quality of your order? Satisfied, They went above and beyond making my order what I needed.
Were you treated in a friendly and courteous manner? Yes, YES by everyone... It's truly the best service I've had in years...THANK YOU!
Overall, using grades with A being the best and F being the worst, how would you rate your experience at Clubcard? A
Did you receive your order when expected? yes
Were you satisfied with the print quality of your order? satisfied
Were you treated in a friendly and courteous manner? Yes, I place 3-5 orders a year in small quantities. I always have had a phenomenal experience with your staff despite my graphically design challenged work and inexperience. Clubcard has truly conveyed to its staff the concept of customer service. My experiences translate into my promotion of club card any change I get include my place of work where we order in over 120,000 full colour brochures a year and various other smaller run projects.
Overall, using grades with A being the best and F being the worst, how would you rate your experience at Clubcard? A
Did you receive your order when expected? yes
Were you satisfied with the print quality of your order? satisfied, impressive print quality, didn't expect that level for the price
Were you treated in a friendly and courteous manner? yes, two follow-up phone calls (needed to send in another file format) and really good confirmations
Overall, using grades with A being the best and F being the worst, how would you rate your experience at Clubcard? A
Did you receive your order when expected? yes, much faster than expected - a pleasant surprise
Were you satisfied with the print quality of your order? satisfied
Were you treated in a friendly and courteous manner? Yes, everyone was very pleasant. I spoke with people on Saturday and different one on Wednesday and everyone was pleasant
Overall, using grades with A being the best and F being the worst, how would you rate your experience at Clubcard? A
Did you receive your order when expected? yes
Were you satisfied with the print quality of your order? satisfied
Were you treated in a friendly and courteous manner? Yes, I am amazed at what you folks can do for what to me is very little money. I design 4 colours JUST so I can use you. My clients are small and don't have lots of money, so you offer a great service for them.
Overall, using grades with A being the best and F being the worst, how would you rate your experience at Clubcard? A
Did you receive your order when expected? yes
Were you satisfied with the print quality of your order? Satisfied, always better than expected.
Were you treated in a friendly and courteous manner? Yes, I have to note that the phone messages are particularly courteous. It’s nice to hear, "thank you for order," but it's especially nice when it's genuine Thank you!
Overall, using grades with A being the best and F being the worst, how would you rate your experience at Clubcard? A
Did you receive your order when expected? Yes, You actually exceeded my delivery expectations because our order was ready before the given due date!
Were you satisfied with the print quality of your order? satisfied
Were you treated in a friendly and courteous manner? Yes, each and every time I called or visited CLubcard, I was well taken care of. I appreciated the service I was given despite my limited knowledge of the printing process and my being a first time customer.
Overall, using grades with A being the best and F being the worst, how would you rate your experience at Clubcard? A
Did you receive your order when expected? yes, the cards were finished one day early!
Were you satisfied with the print quality of your order? satisfied, the cards look great!
Were you treated in a friendly and courteous manner? yes, your staff was super friendly and even fixed a mistake i had made before sending to to print! it would have been a costly error on my part and i'm happy to know clubcard is looking out for it's customers!
Overall, using grades with A being the best and F being the worst, how would you rate your experience at Clubcard? A
Did you receive your order when expected? Yes
Were you satisfied with the print quality of your order? I just wanted to express to you how happy I am with the new Crystal Meth brochures. The colours were well matched to the old brochures, and they look slick, eye-catching, and really rather sexy. They are also considerably easier to read than the earlier version. Beautiful! It was a pleasure working with you both on the project. Thank you for your time and care.
Were you treated in a friendly and courteous manner? Yes
Overall, using grades with A being the best and F being the worst, how would you rate your experience at Clubcard? A
Did you receive your order when expected? yes
Were you satisfied with the print quality of your order? Just wanted to say THANK YOU for your excellence in creating my business cards. I'm thrilled with the result, and I'm grateful for the deadline-beating delivery. I can't wait to print more stuff.
Were you treated in a friendly and courteous manner? yes
Overall, using grades with A being the best and F being the worst, how would you rate your experience at Clubcard? A
 
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